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For orders over $100 without weight overload or distance extra charge we will refund you the freight paid.
Your order will be shipped to your billing address (same as your Payment Card). In order to ship it to a different address:
- Cancel this order
- Then contact us by email ([email protected]) or over the phone (450) 967-7777
We will give you an email address to wich you will be able to wire us a payment (INTERAC PAYMENT). When money transferred, we will ship your order to the location of your choice.
In store pick up
- To pick up your order in store, specify the store of your choice. (Laval or Montreal)
- When your order is ready, we will notify you.
- You can then come to the selected store to pick up your order by presenting the credit card used for the transaction and a valid Photo ID card showing the billing address that appears on your order and .
We offer free shipping on most products of $ 100.00 and over with a cubic weight of less than 35 pounds. Free shipping is not valid for remote regions such as Nunavut, Yukon, Northwest Territories and the non-metropolitan regions and all other areas driven by our courier. (Purolator / FedEx / UPS). All items will be shipped insured via Purolator or Canada Post. It is possible to deliver order by bus for Quebec resident. Please contact us to get more information about this option.
For orders over $100 without weight overload or distance extra charge we could refund you the freight paid.
Nantel Musique Inc. ships all items uninsured. The risk of shipping loss or damage is the sole responsibility of the customer. For information purposes only, Purolator and Canada Post covers the first $100 value of goods. Additional insurance can be purchased for 3.25% of the order’s value (optional at time of check-out).
Please note that the delivery contract raised you once we have delivered the goods to the transportation company.
To make sure you receive your merchandise as soon as possible, your order may arrive in multiple boxes on different days, but it will not change the cost of your delivery.
Nantel Musique Inc. reserves the right to open packages of products, to monitor, adjust or inspect the goods if necessary.
The products are available within the limits of available stocks. Nantel Musique Inc. provides dispatch or delivery, it will endeavor to ship or deliver any ordered product as soon as possible and within the time specified, if any. However, you understand that Nantel Musique Inc. will not be held responsible for delays in shipment or delivery. If delivery is delayed, Nantel Musique Inc. will notify you at the earliest opportunity.